This article contains a definitive list of emails automatically sent to customers in the Expiration Series Email Campaign. If you'd like to deactivate an email campaign, go to Job > Settings > Campaigns to switch them off.
Looking for another Email Campaign? Go to Automatic Email & SMS Campaigns.
Below is an example of how these emails look when received by the customer:
The subject line, greeting, and first paragraph change depending on each email, and can be seen below. The rest of the email remains the same, but auto-populates the relevant access codes and names.
Emails with an offer attached will also include the relevant, auto-populated offer details. Here is an example of an email with an offer attached:
Transactional emails (like changing a job's gallery status to Published or AdvancePay) are sent immediately. Reminder emails are sent at 12 PM in the respective timezone.
Expiring Gallery Emails
This series automatically begins according to a job's expiration date and halts when a customer places an order. Read more about changing gallery statuses.
7 days prior to the expiration date
One Subject: Don’t forget to order Lance's photos!
Multiple Subjects: Don’t forget to order your photos!
Hey there,
Your photos from Country Day School are expiring on 12/31/22! There’s still time to view the gallery and order from a variety of products and packages.
3 days prior to the expiration date
One Subject: Time’s almost up! Lance's photos are expiring soon
Multiple Subjects: Time’s almost up! Your photos are expiring soon
Hey there!
Your photos from Country Day School are set to expire on 12/31/22! Check out the gallery to buy the images you love and the products you need!
Day of expiration
One Subject: Last day to order Lance's photos!
Multiple Subjects: Last day to order your photos!
Hey there!
Don’t miss out! Your photos from Country Day School are set to expire on 12/31/22. Visit the gallery to order your favorites today!
Looking for another Email or SMS Campaign? Go to Automatic Email & SMS Campaigns.