This article contains a definitive list of emails automatically sent to customers in the Expiration Series Email Campaign. If you'd like to deactivate an email campaign, go to Job > Settings > Campaigns to switch them off.

Open 2022-03-17 at 12.27.19 PM

Looking for another Email Campaign? Go to Automatic Email & SMS Campaigns.

Below is an example of how these emails look when received by the customer:

The subject line, greeting, and first paragraph change depending on each email, and can be seen below. The rest of the email remains the same, but auto-populates the relevant access codes and names.

Emails with an offer attached will also include the relevant, auto-populated offer details. Here is an example of an email with an offer attached:

Transactional emails (like changing a job's gallery status to Published or AdvancePay) are sent immediately. Reminder emails are sent at 12 PM in the respective timezone.

Expiring Gallery Emails

This series automatically begins according to a job's expiration date and halts when a customer places an order. Read more about changing gallery statuses.

7 days prior to the expiration date

One Subject: Don’t forget to order Lance's photos!

Multiple Subjects: Don’t forget to order your photos!

Hey there,

Your photos from Country Day School are expiring on 12/31/22! There’s still time to view the gallery and order from a variety of products and packages.


3 days prior to the expiration date

One Subject: Time’s almost up! Lance's photos are expiring soon

Multiple Subjects: Time’s almost up! Your photos are expiring soon

Hey there!

Your photos from Country Day School are set to expire on 12/31/22! Check out the gallery to buy the images you love and the products you need!


Day of expiration

One Subject: Last day to order Lance's photos!

Multiple Subjects: Last day to order your photos!

Hey there!

Don’t miss out! Your photos from Country Day School are set to expire on 12/31/22. Visit the gallery to order your favorites today!


Looking for another Email or SMS Campaign? Go to Automatic Email & SMS Campaigns.

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