Matching and Ignoring

What to do when your photos don’t match your reference photos

Team avatar
Written by Team
Updated over a week ago

When it comes to uploading your professional shots to a private gallery, PhotoDay's facial recognition technology does a great job automatically matching them to the reference photos included in your People Data. However, sometimes a few photos might slip through the cracks. Those that are not matched will appear under the Unmatched category at the top of your People list on the left side of your gallery.

Sorting and matching these photos is a simple process. Click on the photo or photos you wish to match, and then click the Match button that appears in the top right of your gallery.

This will bring up the "Match with..." window, where you will be able to select the reference photo that matches with professional shot you chose to pair. Select a reference photo and press the blue Match button.

Sometimes PhotoDay will recognize a face in a photo that does not belong to anyone in your people data. You can choose to ignore this face by selecting it, and then pressing the orange Ignore Face button.

Additionally, you can bypass the 'Match with..." menu completely by simply dragging and dropping a photo (or photos) onto the name of the person on the left side of your gallery.

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