PhotoDay’s extraction feature is called Knockouts. Studios can create a job, upload their photos, submit them for knockout, then move the knocked-out images to the corresponding gallery. Studios can also move the original images to the gallery and download the knocked-out PNG images. Keep reading for some frequently asked questions about Knockouts.
Ready to get started? Head to Getting Started with Knockouts for step-by-step instructions.
This article can be used as a pre-flight checklist and is meant to ensure successful knockouts.
What types of knockouts does PhotoDay Offer?
At this time, PhotoDay’s Knockout feature can remove backgrounds from images with the following requirements:
Green or blue background. (If backgrounds are mixed, please submit 1 job for green backgrounds and 1 job for blue backgrounds)
Headshots, ¾ length or full-body where all body parts are on the backdrop.
Backdrops must be free from wrinkles.
Only 1-2 subjects per image.
Backdrops cannot be lit.
No shadows should be present behind the subject
What's the cost, and how do I purchase them?
Knockouts cost $0.35 per image and can be purchased with PhotoDay Credits. If the images do not meet our guidelines, the service will pause, and it will take 2-3 business days for our team to review and send an invoice to remit the additional fee(s).
Are there any additional fees?
Sometimes there are unforeseen circumstances that will cause the knockout price to be higher. Some images that will result in additional fees include wrinkles or shadows on the backdrop, green clothing or props on greenscreen, tulle, sequins or shiny clothing, inconsistent lighting, low-res images, and oversharpened images. If this happens, the order will be flagged, and you will receive an email from us to pay the difference. The job will remain on hold until the balance is paid or up to 14 days. If we don’t hear back from you after 14 days, we will cancel the Knockouts job and reinstate any credits to your PhotoDay Wallet.
How long does it take?
Knockouts can take up to 2 business days once reviewed & approved (if necessary). Sometimes this can take longer depending on volume and any additional fees involved.
Can I download my PNGs?
Yes! Once your knockouts are completed, you will have the option to download them.
What if I don't like the knockouts?
If you have any questions or concerns about your Knockouts, please reach out to us at email@example.com
How do I use Knockouts with Backgrounds?
To use the Knockouts feature with our Backgrounds feature, you’ll just need to make sure you have Backgrounds set up for the same job. Check out Getting Started with PhotoDay’s Backgrounds Feature for more information.
Which labs have Backgrounds?
At this time, Backgrounds are only available with Richmond Pro Lab. But keep an eye on our Landmark Features article for more updates.
How do I get access to Knockouts?
First, you’ll need to create a job. After creating the job, go to Services > Knockouts. You will see a screen with instructions. Once you’ve completed those instructions, Getting Started with Knockouts will walk you through how to submit a Knockouts job step-by-step.
How will I know when my Knockouts are complete?
You will receive an email from firstname.lastname@example.org (to your studio account email address) letting you know your Knockouts are ready with a link to view them. Be sure to check your spam!
Do I have to publish my jobs on PhotoDay to use this Service?
Nope! Studios are welcome to create a free PhotoDay account and use our services without publishing any galleries.
Can I submit more than 1 Knockout job within the same PhotoDay job/gallery?
Absolutely! If you need another round of Knockouts for the same job, just go to the PhotoDay Job > Services > Knockouts > and create a new Knockout job.
Can I upload images to my job then submit them for Knockouts without re-uploading them in the Services section?
No, you will need to follow these steps to submit image for knockouts.
Below is a recommended setup idea for your lighting and backdrop. Shooting this way will help ensure optimal images for Knockouts.
Shutter Speed: 1/125
ISO: 200 (or lowest camera setting)
Medium fine jpg
Meter lights to F5.6
Avoid strong sharpening when editing
Avoid vivid colors when editing
Avoid auto-white balance
Images must be in sRGB format
Use one seamless backdrop
Keep subject (all body parts) within the background
Do not light the backdrop
Do not overexpose the backdrop
Avoid using props the same color as the backdrop
If using props the same color as the backdrop, hold the props in front of the subject, not against the backdrop
If using a hair light, place it at least 3-feet above the subject’s head
If you are not shooting full-body, avoid unnecessary spill by standing on the floor and not the green/blue screen