If you are having trouble applying your AdvancePay credit, please double check the phone number with which you purchased the credit. Due to the way our ordering system works, and for the utmost security when making purchases, your information must be consistent across the board, otherwise you will not be able to apply the purchased credit. If you did mistakenly enter a different phone number, please reach out to the team, where we will be able to correct it manually on our end!

Did this answer your question?