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How can I download my photos?

Purchasing and downloading digital files

PhotoDay Support avatar
Written by PhotoDay Support
Updated over a week ago

Purchasing digital copies of your photos is a great way to preserve your memories in a format that will never degrade with time or be susceptible to the elements. PhotoDay offers two options when downloading photos: a low-resolution download for social sharing (no print release included) and a high-resolution download (print release included). Your photographer may offer one or both of these download types.

When those photos are purchased, you will receive an SMS text to the number given at checkout. If you didn't receive a text message, the link to your download(s) will also be located on your order receipt.

When you click on the link to download the image(s), it will open in a web browser.

Click the green Download button.

Click Download.

Click the download icon.

View on the phone.

Choose where to save or share by clicking the icon.

You will also receive an email with your order receipt, which includes the link for your downloads. You simply have to click on the green Download Photos button, which will open a window in your browser.

Then, click the green Download button, which will open a modal window to download your images to your computer.

If you purchased high-resolution images, you will also receive a second email that includes a photo release.

This email details the rights of the customer and fair use of the digital photo, which is limited to personal use only. This includes the option to print the photos in whatever manner you wish. However, the photography studio will retain the sole rights for commercial reproduction. The studio is responsible for obtaining photo release waivers from the subject or subject's guardians if their intent is to use a photo for commercial purposes.

If for whatever reason you do not receive your download links in your receipt email or SMS text message, please reach out to your studio, and they will be able to arrange to resend your receipt to you!

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