PhotoDay

What is PhotoDay?

Using FaceFind and facial recognition technology

What is FaceFind?

Texting an access code is the first step to viewing your photo gallery on PhotoDay. We'll show you how!

How do I text an access code?

How to find your PhotoDay gallery and order photos

How do I access my PhotoDay gallery?

Key differences between access codes and verification codes

What is the difference between an access code and a verification code?

Am I under any time restrictions to order my photos?

How much time do I have to order photos?

What are my payment options?

Learn why and how to purchase an AdvancePay credit for your photos.

How does AdvancePay work?

I don't like my photos. How can I notify the photographer for a retake?

I’ve received my photos, but some appear to be damaged. What do I do?

Contact the studio for missing photos in a gallery

I can't find my photos in the gallery. What do I do?

Choosing different images within one package

Can multiple photo poses be chosen for a single package?

How can I return my photos?

Verifying and referencing your PhotoDay order

How do my PhotoDay orders appear in my bank statement?

How are taxes calculated with PhotoDay?

Purchasing photos from an expired gallery

The access code expired - am I still able to order my child’s photos?

When I texted my access code, I received a text saying there was no such gallery.

Additional information on the Retail Delivery Fees currently collected on certain orders in Colorado and Minnesota

What is a Retail Delivery Fee?

Everything you need to know about purchasing retouching

What is basic retouching?

Frequently Asked Questions

Click here to get real-time PhotoDay System Status.

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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