This article contains a definitive list of text messages automatically sent to customers in the Expiration Series SMS Campaign. For more information about all of PhotoDay's automatic SMS and Email Campaigns, read Automatic Email & SMS Campaigns.
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Send Times
Transactional messages (like changing a job's gallery status to Published or AdvancePay) are sent immediately between the hours of 9 AM and 7:59 PM.
If the status is changed between the hours of 8 PM and 8:59 AM, the messages will be delayed until 9 AM (based on the job's timezone). This is to be compliant with communication guidelines and to prevent any 3 AM “Your photos are ready!” text messages.
Reminder messages are sent at 12 PM based on the job's timezone.
AdvancePay Expiring Gallery Text Messages
When a customer has an unused credit and the gallery is set to expire in 7 days.
Arlington Little League photos expire in 7 days! Use your remaining balance $25 before it’s too late! https://my.photoday.com/g/CUSTOMDEMO
When a customer has an unused credit and the gallery is set to expire in 3 days.
Reminder! Arlington Little League photos expire in 3 days! Be sure to use your $15 credit! https://my.photoday.com/g/CUSTOMDEMO
When a customer has an unused credit and the gallery is set to expire in 0 days.
Last chance! Arlington Little League photos expire tonight! Spend your $50 in credits! https://my.photoday.com/g/CUSTOMDEMO
When a customer has an unused credit and the gallery expired yesterday.
Oops! You have a credit balance of $35 for an expired gallery. Please email your studio: test@perfectlycapturedstudios.com
Expiring Message (for All Jobs with Gallery Offer Attached)
This message applies to all jobs (AP and non-AP) with an expiration date and a gallery offer attached. It will be sent to all customers with and without an AdvancePay credit.
Today is your last chance to view the Arlington Little League gallery before it expires. Buy your prints before they're gone and get 10% off orders of $20 or more until 12/31/22! https://my.photoday.com/g/CUSTOMDEMO
Expiring Message (for All Jobs without Gallery Offer Attached)
This message applies to all jobs (AP and non-AP) with an expiration date and no gallery offer attached.
Today is your last chance to view the Arlington Little League gallery before it expires. View your photos and buy prints before they're gone! https://my.photoday.com/g/CUSTOMDEMO
AdvancePay (AP) Credits Expiring Series: Live/Unexpired Gallery
This message series sends to all customers with unused AdvancePay credits as their credits expiration date approaches and if the gallery is still published and not expired.
AP Credit Expires in 7 Days
Perfectly Captured Studios: Time is running out ⏳ Use your remaining balance $30 before it expires on 5/16/23: https://my.photoday.com/g/CUSTOMDEMO
AP Credit Expires in 3 Days
Perfectly Captured Studios: Your remaining credit balance of $30 will expire in 3 days! Use it to place an order before 5/16/23: https://my.photoday.com/g/CUSTOMDEMO
Day of AP Credit Expiration
Perfectly Captured Studios: Today is your LAST chance! You still have $30 in credits expiring 5/16/23: https://my.photoday.com/g/CUSTOMDEMO