PhotoDay

Information about how taxes are collected

Taxes on Items Sold Through PhotoDay

Marketplace Tax Collection

Learn how to enable cookies and JavaScript for a better PhotoDay experience

How to Enable Cookies and JavaScript

Learn more about the emails and text messages PhotoDay sends automatically

Automatic Email & SMS Campaigns

It's easy to resolve issues relating to orders that are damaged, missing, etc.

How do I request a reprint?

A definitive list of text messages sent to customers in the post-picture day series text message campaign

SMS Campaign: Post-Picture Day Series

1099-K Forms Issued by Stripe via PhotoDay

A definitive list of text messages sent to customers in the expiration series text message campaign

SMS Campaign: Expiration Series

How to use Capture subject data for building composites with Pixnub

Composite Workflow with PhotoDay

A definitive list of emails sent to customers in the expiration series email campaign

Email Campaign: Expiration Series

A definitive list of text messages sent to customers in the pre-picture day series text message campaign

SMS Campaign: Pre-Picture Day Series

We are retiring the Galleries Apps to make way for something new!

Discontinuation of PhotoDay Galleries Apps

A definitive list of emails sent to customers in the post-picture day series email campaign

Email Campaign: Post-Picture Day Series

What is AOV?

A definitive list of emails sent to customers in the AdvancePay series email campaign

Email Campaign: AdvancePay Series

Learn more about Net Promoter Score (NPS)

What is NPS?

Learn how to reach customers with texts, emails, flyers, & more

How do I communicate with customers about picture day?

Suggested Spanish translations for marketing flyers

Can I send flyers in Spanish or any other language than English?

How FaceFind can work in each gallery type

PhotoDay's FaceFind Feature

Credit usage and refund policy for PhotoDay Credits

PhotoDay Credits

Learn all about PhotoDay's Post-Processing Knockouts Service

Knockouts in PhotoDay

Create export files for subject data, yearbook, and service items

How do I create an export file?

What to do if you're having trouble signing in

Can't sign into the Capture App

All about retouching and how to add it to your price sheets

What is Retouching?

Everything you need to get started with Capture and Private Galleries

Using PhotoDay Capture

Learn how to update subject data using a CSV file

How do I append data to an existing private gallery?

A step-by-step guide for using PhotoDay's Knockouts Service

Getting Started with Knockouts

Export images with consistent head sizing with the auto-crop feature

How does Auto-Cropping work in PhotoDay?

Where to view when your gallery was switched to AdvancePay or Published

How can I see details about my job’s gallery status history?

The customer experience explained in a video.

The Customer Experience

Regular Series Examples

Combined Checkouts

AdvancePay Series Examples

Live Preview, Custom Themes, Bulk Shipping, Backgrounds + more

Landmark Features by Lab

Post Picture Day Series Examples

Post Picture Day (With AdvancePay Credit) Series Examples

Everything you need to know about setting up AdvancePay

What is AdvancePay?

PhotoDay Support

Team

General Information

Click here to get real-time PhotoDay System Status.

Find answers and get help from Intercom Support and Community Experts

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