When your job is set up, picture day is over, and your post-processing is completed…it’s time to upload your photos! This article will walk you through uploading photos and file requirements.
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How to Upload Photos
Open the job to which you wish to upload photos. Navigate to the Photos tab.
You will be presented with the option to either upload individual photos or import a folder of photos. Click on either option, which will allow you to select which photos or folders you wish to upload from your computer.
Alternatively, you can drag and drop photos and folders directly onto the upload screen to begin the upload process.
In the lower left-hand corner of the screen, you can watch the status of your upload.
While your photos are uploading, feel free to leave this page and do other things in your Studio Panel. If your upload is interrupted by something (such as a bad internet connection) PhotoDay will save the upload progress up until the point of interruption.
File Requirements and Suggestions
Files must be in a JPG/JPEG or PNG file format. PNG files require a background collection for background extraction uploads.
Files must be in RGB color space (not Gray or CMYK) and embedded color profile must be sRGB.
File size must be between 30K and 15MB.
Files must be 8000px or less in either height or width. The total pixel dimensions (width × height) should not exceed 27,000 pixels.
File names can have a maximum of 31 characters before the file extension.
File bit depth must be 8-Bit.
The above requirements are for files uploaded directly to the Photos tab of a job. If you are uploading to a Post-Processing job for Knockouts, please check these requirements
If a photo does not meet the ^ above ^ requirements, your upload will be rejected. Resize or compress images exceeding the size or dimension limits using photo editing software to meet the requirements.
If you attempt to upload a file with special characters (like < > : ” \ / ? | * ~) the characters will be stripped from the file name, but the file will still be uploaded.
There is no need to zip your files before uploading.
If a photo is in one or multiple folders, the folder name(s) will automatically become that photo’s tag(s). Learn more about tags.
If a photo has Lightroom keywords, the keyword(s) will also become that photo’s tag(s).
When exporting in Photoshop, export the full-size image as a JPEG and check the compressed file size during export to ensure it stays under 15MB.
When exporting in Lightroom, use the "Limit File Size To" setting and set it to 15,000K to ensure the file size remains under 15MB.
Resolution refers to pixel dimensions (e.g., 4000×6000 pixels), while compression reduces file size without altering resolution, preserving image quality for printing and viewing.
If you encounter issues uploading PNG files, ensure a background collection is attached to the job by navigating to Settings > Backgrounds, selecting a background collection, and clicking Save before retrying the upload.