Skip to main content
All CollectionsFAQ - For ConsumersTroubleshooting
I receive a “service unavailable” or "service access denied" message when sending a text to the 90738 short code.
I receive a “service unavailable” or "service access denied" message when sending a text to the 90738 short code.

Troubleshooting texting the PhotoDay short code

Team avatar
Written by Team
Updated over 5 years ago

  • Contact your mobile carrier and make sure you have shortcode service enabled with your plan.

  • Make sure you have a cell signal.

  • Double check that you are texting the correct shortcode: 90738.

Did this answer your question?