FAQ - For Consumers

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35 articles in this collection
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Frequently Asked Questions

What is PhotoDay?

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Updated over a week ago

Do I have to download the app?

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Updated over a week ago

What is FaceFind? And is it safe?

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Updated over a week ago

How do I text an access code?

Texting an access code is the first step to viewing your photo gallery on PhotoDay. We'll show you how!
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Updated over a week ago

How do I access my PhotoDay gallery?

No matter where you are or what you have, you can access your PhotoDay gallery on iOS, Android, or the web!
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Written by Team
Updated over a week ago

Can I share photos to Facebook?

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Updated over a week ago

How much time do I have to order photos?

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Updated over a week ago

What are my payment options?

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Updated over a week ago

How does AdvancePay work?

Here, we take a glance at the inner workings of our AdvancePay feature.
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Updated over a week ago

I'm having trouble checking out

Customer cannot checkout
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Updated over a week ago

I don't like my photos. How can I notify the photographer for a re-take?

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Updated over a week ago

I’ve received my photos, but some appear to be damaged. What do I do?

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Updated over a week ago

I can't find my photos in the gallery. What do I do?

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Updated over a week ago

How can I return my photos?

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Updated over a week ago

Can I include multiple poses in one package?

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Updated over a week ago

The gallery code expired - am I still able to order my child’s photos?

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Updated over a week ago

How are taxes calculated with PhotoDay?

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Updated over a week ago