Did you know you can search and find any customer order from right within your studio panel?
From Home, you can click the 3 dots to go to the Orders Page or simply search for the Order in the search bar:
Click the Tracking Number and a new window will open with tracking information:
Or click the Order Number to open the invoice:
You can also search for orders by number, customer name/email address/phone number by going to Reports > Orders:
And finally, you can view orders for a particular job by going to Job > Insights > Sales:
From the Order Invoice page, you can view your customer's information and order details, print an invoice, resend their digital receipt, and even request a reprint.
To cancel an order, please read How do I cancel an order.
To request a reprint, please read How do I request a reprint.
To request a refund, please read How do I make a refund request.