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FAQ - For Studios
My customer received the wrong items.
My customer received the wrong items.
Missing or incorrect items received in the mail.
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Written by Team
Updated over a week ago

Nightmare scenario - your customer has reached out to you, saying they've received the wrong order. Some of their items might be missing, they might have gotten the wrong kinds of products, or they might have even gotten photos that might not even be of their child! However, there's no need to panic! All you need to do is request a reprint - the process of which is outlined in this article here!

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