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FAQ - For Consumers
Troubleshooting
I receive a “service unavailable” or "service access denied" message when sending a text to the 90738 short code.
I receive a “service unavailable” or "service access denied" message when sending a text to the 90738 short code.

Troubleshooting texting the PhotoDay short code

Team avatar
Written by Team
Updated over a week ago
  • Contact your mobile carrier and make sure you have shortcode service enabled with your plan.

  • Make sure you have a cell signal.

  • Double check that you are texting the correct shortcode: 90738.

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